The UI from Aeroitalia, for pet travel, is one of the best ones

In the configuration of the aircraft, where you usually can select your seat when purchasing your flight ticket, you can see the location for special seats divided by children, special assitance and pets. Something simple to digitalise, so important for so many of us but you hardly ever see in most airline websites. In the […]
This is exactly why marketing gets a bad reputation

We have nothing called “Large Pet Friendly”– What do you mean? I do not understand. Despite what the internet and AI engines claim, the product “Large Pet Friendly” from ITA Airways doesn’t exist. I’m still in shock. I have been following and researched this for months now. Last week, I wrote about the fact that […]